Shipping policy
Shipping Policy
At Willowpicks, we aim to provide a clear and convenient shipping experience for our customers. Please review the following policy before placing an order.
Order Processing
Orders are processed after payment has been successfully received. Processing times may vary depending on product availability, order volume, and other circumstances.
Shipping Times
Estimated delivery times may vary depending on the destination, shipping method, carrier, and other factors outside our control. Any available shipping estimates will be provided during checkout or communicated through the relevant order information.
Shipping Costs
Shipping costs, if applicable, are displayed at checkout before you complete your purchase.
Order Tracking
If tracking information is available for your shipment, it will be provided when your order is dispatched.
Delays and Delivery Issues
Delivery dates are estimates and are not guaranteed. Delays may occur due to weather, carrier operations, customs procedures, or other circumstances beyond our control.
If your order appears to be delayed or you experience a delivery issue, please contact our support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order. Please contact us as soon as possible if you notice an error. We cannot guarantee that changes can be made after an order has been processed or shipped.
Contact Us
If you have questions about shipping or your order, please contact us:
Email: contact@willowpicks.shop
Address: 2301 Greenup Ave, Ste 5, Ashland, KY 41101, United States