Privacy Policy

Last updated: October 21, 2026

Willowpicks respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our website.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Contact information: Your name, email address, billing address, and shipping address.

• Order information: Products purchased, order details, payment status, and transaction-related information.

• Account information: Details you provide when creating or managing an account, if this feature is available.

• Technical information: Information about your device, browser, IP address, and interactions with our website.

• Communications: Information you provide when contacting our customer support team.

Payment information may be processed by third-party payment providers. We do not necessarily receive or store complete payment card details.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders.

• Arrange shipping and provide order updates.

• Respond to questions and customer support requests.

• Process payments, returns, and refunds.

• Maintain, improve, and secure our website.

• Detect, investigate, and help prevent fraudulent or unauthorized activity.

• Comply with applicable legal obligations.

• Send marketing communications where permitted and, when required, with your consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences,